MAINTENANCE

Maintaining a building’s mechanical, electrical and public health (MEP) services is vital for the safety and productivity of its occupants.

Our UK-wide experienced engineers support facilities management companies, owners and end users with long-term planned preventative maintenance, emergency 24-hour 365-days-a-year reactive maintenance, and compliance.

SERVICES PROVIDED

Ensuring buildings operate at their maximum efficiency is vital for businesses: it saves a significant amount of money and considerably increases customer satisfaction levels.

Planned Maintenance

Long-term planned maintenance reduces the risk of failures, cuts down reactive maintenance costs and increases equipment reliability. We take care of auditing assets so we know their lifespan and how efficiently they are performing, allowing us to eliminate breakdowns and avoid building closures and disruption to customers. We utilise Computer Aided Facilities Management (CAFM) software to accurately forecast and support businesses with planning investment budgets.

Reactive Maintenance

We provide emergency 24-hour breakdown cover across the UK 365-days-a-year. Our average response time is just two hours. Our engineers solve 85% of call outs the first time, without leaving the site. Emergency repairs take on average four hours. A long-term, maximum efficiency approach is taken even when carrying out emergency repairs.

24/7 HELPDESK SUPPORT

We offer a fully manned helpdesk 24 hours a day, 365 days a year.

Compliance

We ensure buildings and facilities permanently meet all legal requirements. Certificates are stored on our cloud based servers allowing easy access for our office-based team, on-site engineers through specialist mobile software, and clients via their dedicated portals.