HEADLINES
RETAINED SINCE 2022
MAINTENANCE ACROSS THREE PROMINENT OFFICE BUILDINGS
REDUCTION IN REACTIVE CALLOUTS
| Project Title | 2 Whitehall Quay, One City Square & Ventana House |
| Services | Maintenance |
| Client | Catella APAM |
| Duration | Ongoing |
“G&H has impressed right from the start of the tender process. Their professionalism, diligence and commitment to going above and beyond have surpassed expectations. Since working with G&H, call outs and costs have reduced, and tenancy satisfaction has increased.”
WILLIAM SMITH, REGIONAL FACILITIES MANAGER, CATELLA APAM
OVERVIEW
Following a competitive tender process, G&H was appointed by UK and Ireland focused asset manager, Catella APAM to manage 2 Whitehall Quay, One City Square and Ventana House.
CHALLENGE
Our remit is to reduce equipment failures and reactive call outs across all three offices, deliver financial savings and provide a comfortable, fully operational environment for tenants, thus increasing customer satisfaction levels.
SOLUTION
A dedicated team created a planned and preventative maintenance programme that ensures that each site is fully compliant and meets SFG20 – the industry standard for building maintenance specification. These sites included:
- 2 Whitehall Quay – a 79,932 sqft purpose built, multi-let seven floor office building based in Leeds;
- One City Square – an innovative and creative 11-storey office in the heart of Leeds city centre, which boasts a plethora of blue-chip clients; and
- Ventana House – a Grade A modern offices in Sheffield.
RESULTS
Call outs and costs have reduced, and tenancy satisfaction has increased.
